General

Setup and call forwarding

• How to disable call forwarding
• How to disable call forwarding after Hiya AI Phone has been uninstalled
• How to enable call forwarding
• Receiving calls and voicemails with Hiya AI Phone
• What is call forwarding?
• Will call forwarding affect SMS and text messages?

See all 7 articles

Technical issues and troubleshooting

• Can I still use my native phone app when I have Hiya AI Phone installed?
• I can't make outbound calls using Hiya AI Phone
• I uninstalled Hiya AI Phone and now I am not receiving any phone calls
• I'm not receiving calls on Hiya AI Phone

Detecting spam and AI callers

• Detecting AI and digitally created voices
• Detecting spam and nuisance calls

Subscriptions and payments

• Can I use the Hiya AI Phone trial more than once?
• Canceling your subscription
• Changing your subscription type
• Installing Hiya AI Phone using an existing subscription
• Is there a free version of the Hiya AI Phone app?
• Requesting a refund

Data and privacy

• Can Hiya or others see data about my calls?
• Deleting data related to Hiya AI Phone
• Does Hiya AI Phone keep recordings of my calls?
• How does Hiya AI Phone protect my data?
• Turning off assistant monitoring using Incognito Mode